Privacy Policy

Privacy Statement – Radiance By Kiran

Radiance By Kiran – Teeth Whitening Services
Effective Date: 26th July 2025

Radiance By Kiran is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal and sensitive information, particularly in relation to the provision of cosmetic teeth whitening services.

1. Purpose of Collection

We collect personal and sensitive information solely for purposes directly related to the safe and effective delivery of our services, including:

Service Delivery: To assess client suitability, plan, and provide cosmetic teeth whitening services in accordance with industry standards.
Client Communication: To manage bookings, respond to inquiries, and provide service-related updates.
Feedback & Improvement: To gather client feedback to improve service quality and customer experience.
Marketing & Promotions: To notify you of new services, promotional offers, or events relevant to our clinic, unless you opt out of receiving such communications.

All information is collected directly from you, unless impractical or unreasonable to do so.

2. Types of Information Collected

The types of personal information we may collect include:

Full name, contact details (e.g., phone, email)
Date of birth
Health information relevant to cosmetic teeth whitening (e.g., oral health conditions, allergies, sensitivities)
Consent forms and service history

This information may be considered sensitive information under the Privacy Act and is handled with heightened levels of confidentiality.

3. Use and Disclosure

Your personal information will only be used or disclosed:

For the purposes outlined above;
With your consent;
Where required or authorised by law (e.g., to comply with a court order or legal obligation);
Where a permitted general situation applies under the APPs, such as to prevent a serious threat to life, health, or safety.

We will never sell or rent your personal information to third parties.

4. Access and Correction

You have the right to access the personal or sensitive information we hold about you and to request correction if you believe it is inaccurate, outdated, or incomplete.

Requests must be submitted in writing to:
📧 dr.kiranzehra@gmail.com
📍6/18 Hart Place, Rokeby, TAS 7019

We will respond to your request within a reasonable timeframe and in accordance with our legal obligations.

5. Deletion of Personal Information

You may request the deletion of your personal information. Radiance By Kiran will take reasonable steps to comply with such a request, except where retention is legally required—such as maintaining treatment records for prescribed periods under health or consumer laws.

Please note: deletion of certain information may limit our ability to provide ongoing services, including follow-up care and warranty-related matters.

6. Storage and Security

All personal information is securely stored in physical and/or electronic formats, protected from unauthorised access, alteration, or disclosure. We maintain strict internal procedures to ensure your data is kept confidential and secure.

7. Complaints

If you believe your privacy has been breached, you may lodge a complaint in writing to the contact provided below. We will investigate your complaint and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Contact Us

For any queries, access requests, correction, or complaints regarding your personal information, please contact:

Radiance By Kiran
📧 Email: dr.kiranzehra@gmail.com
📍 Address: 6/18 Hart Place, Rokeby, TAS 7019
📞 Phone: 0480425989